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Part 2 of 3, step 3 of 5

Technology and privacy

Protect your systems, devices and the information you hold about people and your business.

Information technology and acceptable use

Almost everyone uses email, devices and business systems. Set the rules before something goes wrong.

What the law says

Some states, including NSW and the ACT, require notice before workplace surveillance. Employees also have a right to disconnect, which has applied to small business since 26 August 2025.

Good practice

Set rules for systems, devices, passwords and returning equipment when someone leaves.

Privacy and confidentiality

Protect employee, customer and commercially sensitive information.

What the law says

The Privacy Act applies to businesses with turnover over $3 million, and some smaller ones, such as health service providers. Check oaic.gov.au for the current position.

Good practice

Even if you are exempt, explain what you collect, why, and how it is protected.

Workplace policy

Sets rules for your employees

Workplace privacy policy · Confidentiality policy

Contract

Protects information you share outside

Mutual: both sides share. Unilateral: only one side discloses.

Up next in part 2

Social media and grievances

Social media, grievances and complaints.

Continue
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